FAQ’s – Bombay Computers

who-are-we-laptop

How Does It Work?

We are an IT firm. What we do best, is providing you the best servicing of Laptop & Macbook repairs. So if you find anything on your PC or Need some suggestions. All you need to do is! Just give us a call or just what's app us 977-300-4903 and schedule an appointment with our technician. We can diagnose and share you estimated cost on the same day
Being in a very unorganized industry from Mumbai "Laptop Repair Business" is still a long shot for many to attain professionalism and having an insight of the latest technology. We are a small team trying to achieve it rather staying updated or keep educating ourselves. Gone are the days when you have to carry your device to the repair shop for software or hardware issues. Now we could do it by remote support or onsite for hardware issues and solve the issue within few hours.

How many days will it take to repair?

We have a same day repair policy which means you will get your device back in same day. While in some exceptional case it will next day. However, for any reason, it will not exceed next day in case if it does as it might be for required parts which might be not available. Atmost we will return your device and get in touch with you once we find its availability.

How to get started with Repair?

Call or Whats App on 977-300-4903, Share the issue we will schedule a visit at your convenient date & time.

Is my data secured?

Yes, Most of the issue we get it resolved at customer place hence you don't need to hand over the Laptop or your Macbook, But in case we had to do a pickup we can remove the hard drive where data is store and you can keep that with you.

Can I trust your service or parts?

Well, it's an Onsite repair hence all work is done in front of you, You can ask the technician to show the parts before repair to verify its quality.

Do i pay for Visiting or Diagnose?

NO, You only pay for repair & parts. Hence NO FIX NO FEES... Period

Payment Mode?

Cash, Paytm, Card Payment or Netbank

How much will a repair cost?

If you can Call or Whats app the issue you are facing along with a model number of device we can give an idea of the approx cost of repair.

Is there any obligation to hire your services after the diagnosis?

Absolutely NOT. We offer a hassle free service. Hence no obligation.

Do you offer any free service ?

Yes, we do offer free remote support for all our "existing customer" which mean you don't pay anything if the issue can be resolved remotely.

Do I have to pay anything in advance before repair? 
No, you only pay after the resolution.

What Laptop brands you repair?

We repair most of the brands. We repair all including Apple MacBook, Dell, HP, Toshiba, Lenovo, Asus etc

What types of parts do you use?
There are 3 categories Original, A Grade, B Grade & C Grade, Original parts are very costly if your budget is tight you can choose A or B Grade parts will do the job and it is reliable, generally we do not recommend C grade Parts as these are very low quality in terms of price and performance.

Do you serve in my area?
We support 130+ locations in Mumbai & Navi Mumbai please call or Whatsapp us on 0977-300-4903 to check the service availability.

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