Tips & FAQ

The following are questions that customers often have, the first question is most common

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How Does It Work?

We are an IT firm. What we do best, is providing you the best servicing of Laptop & Macbook repairs. So if you find anything on your PC or Need some suggestions. All you need to do is! Just give us a call or just what’s app us 977-300-4903 and schedule an appointment with our technician. We can diagnose and share you estimated cost on the same day
Being in a very unorganized industry from Mumbai “Laptop Repair Business” is still a long shot for many to attain professionalism and having an insight of the latest technology. We are a small team trying to achieve it rather staying updated or keep educating ourselves. Gone are the days when you have to carry your device to the repair shop for software or hardware issues. Now we could do it by remote support or onsite for hardware issues and solve the issue within few hours.

How many days will it take to repair?

We have a same day repair policy which means you will get your device back in same day. While in some exceptional case it will next day. However, for any reason, it will not exceed next day in case if it does as it might be for required parts which might be not available. Atmost we will return your device and get in touch with you once we find its availability.

Is my data secured?

Yes, Most of the issue we get it resolved at customer place hence you don’t need to hand over the Laptop or your Macbook, But in case we had to do a pickup we can remove the hard drive where data is store and you can keep that with you.

Parts Quality

Can I trust your service or parts?

Well, it’s an Onsite repair hence all work is done in front of you, You can ask the technician to show the parts before repair to verify its quality.

Do i pay for Visiting or Diagnose?

NO, You only pay for repair & parts. Hence NO FIX NO FEES… Period

I’m worried about my data, is it safe?

We will always take great care in looking after your data. We conform to the Data Protection Act and any data we hold is held in strict confidence. We undertake work for a number of local businesses including solicitors and high street shops and understand how important personal data is. Any customer data that is stored is always stored password protected and in encrypted format. We always advise if possible you take a backup of any data on your computer prior to any work being undertaken and we can discuss any backup options with you if needed.